About Ametros Professional Communication Simulation

Purpose and Overview of the Learning Experience

The Professional Communication learning experience uses artificial intelligence to simulate a workplace communication scenario. It offers you the opportunity to practice your professional communication skills by working collaboratively on a high-stakes project and navigating the communication challenges that arise along the way.

You will play the part of a strategic consultant at AdrenaLife, an insurance company that specializes in extreme sports travel insurance. The company has growing concerns about the impact of climate change on the number of insurance claims, and thus on their profitability. The company’s board has scheduled an urgent meeting to discuss whether they will be raising the rates on insurance packages that are at risk. You have been assigned to brief Felicity Loire, the VP of Marketing, in preparation for this meeting.

To succeed, you will need to recognize the importance of this assignment and take ownership of your task, despite the obstacles you face. You will need to manage the expectations of your demanding supervisor, request support from a distracted peer, and navigate an emotional interaction with a company sales manager who has a strong opinion about this quickly escalating predicament.

Feedback

The Ametros platform will provide you with AI-generated feedback on key interactions and activities. You can view this feedback by clicking “See Feedback” on interaction learning objects, or “See Final Feedback” when you have completed the experience.

Technical Support

Technical Support is available Monday through Friday from 8 am to 6 pm EDT and Sunday from 8 am to 2pm EDT. Technical support issues include but are not limited to:

Errors when registering for a course
The inability to log into the platform
Errors while sending messages

To submit a technical support request, please email Ametros at support@ametroslearning.com. They will provide an online response to any reported issue or question within 24 hours during published support hours.

Accessibility

Ametros Learning is accessible to people with disabilities and compliant with the WCAG, ADA, and other accessibility legislation. When signed into the Ametros platform, click the blue and white icon on the bottom of the page to use a range of accessibility settings.

Disclaimer: Your participation in this Program does not guarantee any employment, including any employment with the Premium Partners in the Future Ready Premium Program.

Mohawk College

135 Fennell Avenue West, Hamilton, ON, Canada L9C 0E5